Payment policy
Chandlix Payment Methods
At Chandlix, we prioritize your security and convenience by offering safe and reliable payment solutions for a smooth shopping experience.
We currently offer the following payment options:
Credit and Debit Cards
We accept the major international cards, including:
Visa, MasterCard, American Express, and Maestro.
How to make a card payment:
- Select Credit/Debit Card at checkout.
- Enter your card number, expiration date, and CVV.
- Fill in the requested billing details.
- Confirm the payment.
- You are redirected to a confirmation page on our website.
- A confirmation email is sent to you with order information.
Apple Pay and Google Pay
We support secure, encrypted, and contactless mobile payments.
How to pay with Apple Pay or Google Pay:
- Select Apple Pay or Google Pay at checkout.
- Authenticate with Face ID, Touch ID, or your device password.
- Confirm delivery and billing details.
- After approved payment, you are redirected to our confirmation page.
Shop Pay
Shop Pay offers a fast and secure express checkout.
How to pay with Shop Pay:
- Select Shop Pay at checkout.
- Log in to your Shop Pay account.
- Confirm the payment.
- You are redirected back to Chandlix with an order confirmation.
PayPal
PayPal is a globally trusted payment service that lets you shop without sharing sensitive financial information with sellers.
How to pay with PayPal:
- Select PayPal at checkout.
- Log in or create a PayPal account on the redirected page.
- Confirm the payment.
- You are redirected back to our website to complete the purchase.
Benefits of PayPal:
- Fast and easy payments.
- No financial information is shared with sellers.
- Buyer protection and fraud protection are included.
Availability of Local Payment Methods
Important:
Additional local payment methods may be available depending on your region and will be displayed automatically at checkout before you complete your order.
All supported country-specific payment providers will always be visible at checkout if available, and no manual activation is required.
Currency and Pricing
For customers in Sweden, transactions are processed in Swedish kronor (SEK) and prices are displayed in SEK. For customers in the United Kingdom, transactions are processed in British pounds (GBP) and prices are displayed in GBP.
Taxes, including VAT when applicable, are calculated according to the rules in the customer's country.
Security and Data Protection
- All payments are encrypted with SSL technology.
- We never store or share full payment details.
- No card information is stored after a completed purchase.
- Our security systems are continuously updated to meet the latest standards.
For more information about refunds or payment disputes, see our Refund Policy.
Customer Service
For questions or issues with payments, our support team is available:
Store name: Chandlix
Address: Via Ceresola, 23018 Talamona, (SO), Italy
Email: info@chandlix.com
Phone: +39 338 708 5201
Opening hours: 09:00 – 17:00 CET, Monday to Friday.
We respond to support inquiries within 1–2 business days.